Customer SupportIf you have any questions regarding a purchase, delivery, billing, or access to digital products, please contact us using the details below.Email: [email protected]
We aim to respond within 48 hours (Monday–Friday).Recorded Personalised Sessions• Sessions are delivered digitally within 1–7 days after submission of your questions (most within 48–72 hours).
• If you have not received your recording within this timeframe, please contact us before initiating a payment dispute so we can resolve the matter promptly.Online Courses• Course access is delivered immediately after successful payment.
• If you experience login or access issues, please contact us for assistance.Membership Subscriptions (If Applicable)• Memberships operate on a recurring billing basis unless otherwise stated.
• You may cancel your subscription at any time to prevent future billing.
• If you require assistance with cancellation or billing questions, please contact us.